Delivery of Goods
The purchase of items are agreed and confirmed via direct contact with Small Green Boutique, this being via www.smallgreenboutique.co.uk . Products that are in stock will be despatched within 4 working days of placing the order. In the unlikely event that you have made payment and your chosen item is out of stock then we will email you with an estimated delivery date and you will have the option to either confirm or cancel your order.
The postage and packaging cost for individual items is shown at checkout. All items are sent via Royal Mail. Free postage is offered for UK purchases exceeding £49, European and International purchases exceeding £225. The postage and packaging cost will be confirmed prior to the completion of payment.
We want you to be delighted with the products we provide, but if for any reason you are not completely satisfied with any product you order from us, simply return it to us within 14 days of receipt. We will be happy to refund provided the product has not been worn and is returned in its original condition with labels intact and with any original packaging and receipt.
Be careful when trying on items as refunds will not be given for items damaged by make-up, deodorant, fake tan etc.
You should contact us via the www.smallgreenboutique.co.uk prior to returning any item. The item is your responsibility until it reaches us. For your own protection, we recommend that you obtain a free proof of postage from the Post Office and send the parcel using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility. We are unable to refund the original postage costs unless the products have proved to be faulty.
Please return the goods together with the original receipt to:-
Small Green Boutique, 21 Brookside Road, Istead Rise, Kent DA13 9JJ
If, after purchase, any product fails to give reasonable wear due to either defective workmanship or materials, please contact us via www.smallgreenboutique.co.ukquoting your order number, name and address, details of the product and reason for the return. The item will be checked and the defect assessed by Small Green Boutique.
This does not affect your statutory rights.
All items are subject to availability and may be withdrawn at any time. We will inform you as soon as possible if the goods you have ordered are not available.
You are able to correct errors on your order during any point of the ordering process up until the point that payment is made.
Acknowledgment and acceptance of your order
All orders are made directly with Small Green Boutique via www.smallgreenboutique.co.uk . Our acceptance of your order will take place upon despatch of the product(s) ordered.
Dispatch times may vary according to availability and any guarantees warranties or representations made as to delivery times are limited to mainland UK and are on the basis that we are not responsible for any delay in delivery occurring due to postal delays or uncontrollable and or unexpected events.